Here at Leaneys of Lancing, we are committed to providing only the very best of customer service!
Please take the time to read the statements below sent in by our customers:
A&L Fearon, West Chiltonton, West Sussex - April 2024
Towards the end of last year, my wife and I began the journey of planning the refurbishment of 4 bathrooms in our home. On the recommendation of our builders based in West Chiltington, we made an appointment with Paul Jones.
From the moment we walked into the showroom and sat down to discuss our initial plans, Paul was an absolute pleasure to deal with.
He is a superb listener, offers constructive and informed ideas, posses limitless patience and above all else, can assess his clients needs to perfection.
There is no way the implemention of our project would have gone so effortlessly without him.
Leaneys have an exceptional ambassador in Paul and we wanted to pass on to you our gratitude for a seamless experience.
I Geall, Horsham, West Sussex
Well, our building work has finally finished, the bathroom and en suite are both installed, ....... and we've had a week away to chill out.
But we're back now and almost ready to start the decorating!
First though, a truly massive thanks to you for the tremendous help, guidance, advice and support you gave us throughout the whole process of designing our layouts and selecting and delivering our bathroom and en-suite equipment.
You were so helpful throughout, not just at the front end of selecting and purchasing the equipment, but also with the after sales when we sought further help and advice.
Our thanks also go to Paul for his immediate help and support on the odd occasions that you were unavailable. For us to be able to pick up the phone and be confident of getting good service and advice from Leaneys, regardless of who's in the showroom that day, meant a lot to us. We know we can confidently recommend Leaneys to others, and will do so knowing that they will get the same kind of excellent service as we received.
Very many thanks.
Kind regards and best wishes
Anne and Ian
J Farrent, Brighton, East Sussex
Leaneys have created 2 fantastic bathrooms for me. Even though we had some ideas at the start we were overwhelmed at just how much was out there. Sharon quickly got to grips with what we were looking for and clearly had a huge amount of knowledge and experience to advise us about the products available. Nothing was too much trouble and the service was second to none. I would highly recommend Leaneys for their professional approach and customer service.
Mr & Mrs G Hundleby, Horsham, West Sussex
"We sourced our ensuite bathroom and downstairs shower room from Leaneys. We were very impressed with Paul and the other Leaneys staff with their product knowledge. Paul guided us through the design process, with helpful advise as to the pros and cons of different options, and delivered a comprehensive package to equip the rooms, both of which we are pleased with. We found the service before buying and after was attentive and professional"
Mr & Mrs Mahoney, Horsham,West Sussex
"We had the good fortune to find Leaneys, some years ago, since then we have created five new bathrooms, with their help.
Ralph, Sandra and the team at Lancing, have always provided a good selection of the most stylish tiling and equipment, with sensible, good humoured advice and reassuring personal attention"
Ian Waite, Mannings Heath,West Sussex
"I have been a "demanding" customer of Leaney's of Lancing for over 10 years and have always been impressed with the creativity demonstrated, attention to detail and the caring and competitive service provided. Their excellent product knowledge and superb design suggestions are second to none.
Mrs J Ford, Worthing, West Sussex
We had two classic but modern bathrooms designed by Sandra some years ago and to this very day, they still look brand new. We took advantage and used one of their recommended installers Dave and an excellent job was done by him. Our thanks to all the staff at Leaney's for providing a good quality of service, quality bathroom along with a excellent aftercare service.